CTX Attendant Console

High Volume Call Processing Made Easy
Processing incoming calls with speed and efficiency is mission-critical for businesses with high call volumes. The CTX Attendant Console delivers the optimum solution, simplifying the complex process of answering and transferring calls for multiple lines on the Strata DK424i system.

Answer And Route Each Call Appropriately & Quickly
The CTX Attendant Console displays Caller Identification and Dialed Number Identification Service, so your operator will know who is calling, for whom, and where to transfer each call. This capability is a must for efficiently routing calls to your facility's different departments.

Advanced Features Maximize Operator Efficiency
The CTX Attendant Console operates as a Windows¨ application on your PC, providing advanced, easy-to-use features that enable your operator to accurately process calls quickly:

Advanced Communication Features Maximize Your Productivity:

• Answer Button with Answer Priority and Queuing
• Emergency Call Priority
• Programmable Buttons allow one-touch operation of the features you use most
• Automatic Day/Night Mode Switching
• Message Center/Voice Mail Transfer
• Call Waiting Count
• Loop Hold Display With Timer
• Internal Name/Extension Directory
• Outgoing Speed Dial Directory
• Busy Lamp Field enables your operator to see station status at a glance
• Color-coded indicators simplify monitoring of various status conditions

All CTX Attendant Console functions can be accessed either from the keyboard or by clicking screen buttons or icons, with headset or handset operation - the choice is yours! Plus, Toshiba's Strata DK424i system seamlessly integrates up to four consoles, automatically distributing the load of incoming calls.