Delivery Module

The Delivery Module maintains a database of past customers along with relevant information such as the customer's name, address, telephone number and directions to the customer's place of residence. All this information is automatically printed at the top of each guest check and used by the driver in making the delivery. The customer database also maintains a record of the last date the customer ordered and the total purchases.

Customers in the database are accessed via their unique telephone number ( plus an optional 4 digit phone extension ). If a customer is not in the database, the user is presented with a blank data entry screen for entering the customer's name and address. For repeat customers, the name and address is displayed, and the user has the option to accept the information as is, or modify it.

New orders can be marked for delayed send whereby rather than sending the order immediately, the user can specify the exact time when the order is to be "sent" to the kitchen

A "Locate" window provides quick recall of previous orders. The "Locate" window shows the customer's name and address, the driver, and the order status ( i.e., new order, being delivered, or settled ). The "Locate" window is selective so only specific orders of your choosing are shown. Selection criteria include: new orders, orders being delivered, settled (or closed) orders, orders for a single driver and/or orders marked for delayed send.

Restaurant Manager can read "Caller ID" information so the customer's phone number is automatically displayed on screen before answering the phone. For repeat customers, the name, address and other relevant information are also displayed. The Caller ID interface is not only a time saver, but can significantly reduce lost revenues due to prank phone calls.

For quicker entry of customer addresses, Restaurant Manager maintains a database of streets in the local delivery area. When a new customer calls, a street lookup window appears. The user types the first few letters of the street name and Restaurant Manager automatically fills in the full street name and all other information applicable to the street, including: city, state, zip code, map code, and directions

Restaurant Manager can print mailing labels using the customer database. Support is provided for both laser and dot matrix printers. Mailings can be selective based upon various selection criteria ( total purchases, zip code, birthday, etc.).

To expedite the entry of customer phone numbers, the Delivery Module has the ability to quickly recall 20 of the most frequently used phone number prefixes ( area code and 3-digit phone number prefix ), making it necessary to enter only the last four digits of the customer's phone number.

The Delivery Module keeps a record of previous purchases. When a customer calls, his/her previous order is displayed on the screen, and the user is given the option to recall the order, or start a new order from scratch.

The Delivery Module keeps an independent tally of sales for each driver. Just prior to making a delivery, each order can be "assigned" to a driver. A revenues report, printed when the driver clocks out, shows the total revenues earned during the shift.

Delivery drivers can make periodic money drops during a shift. A receipt is printed for each money drop. The total money drops are subtracted from the drivers revenues report to compute the net amount due to the establishment.

The Delivery Module utilizes a retained check system, whereby each order can be recalled or changed at any time prior to settlement. After settlement, checks can still be viewed or printed, but can not be modified